Following
are a few client case studies that will provide you an overview
of our work structure and capabilities:
Ticketing and
Revenue Management System
Online
Ticketing and Revenue Management system (OTRMS), handles all
aspects of ticketing and related activities for a transport
company having more than 15000 buses. This software can handle
any size of fleet and is designed to maintain information
about multi-location setup.
'OTRMS'
is developed using Oracle database. It provides multi-location
support. This system is capable of keeping information about
multiple ticketing agents and multiple users for each agent.
The system ensures 'role based' access to each individual,
thus preventing unauthorized access to any part of the system.
Main
functionality of the system is ticket reservation, cancellation,
and modification and other revenue related functions. Apart
from these functions the system also caters to related activities,
Printing of passenger lists for each bus, blocking and release
of seats in a
service,
temporary blocking of booking for a service and also maintaining
and releasing different quotas as may be defined from time
to time. The system is also defined to take care of temporal
aspects of fares, which may change from time to time.
The
scope of this system covers defining the type of buses, routes,
stages, and stage fares and also modality of revenue sharing
between different transport companies.
OTRMS
provides special facilities for enforcing booking timings
directly through the system. The system also allows online
monitoring of the ticketing booking and cash collection at
each booking window. It generates reports for keeping track
of revenue collection at each window, location and also the
number of blank tickets used at any given point of time or
during a given time interval.
As
of today this system is used to book more than 1,000,000 tickets
per year for last 4 years without any maintenance requirements
and is being extended for WEB accesses. Total efforts in developing
the system were around 6 person years.
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