Following
are a few client case studies that will provide you an overview
of our work structure and capabilities:
TeleBanking
TeleBanking
is a service which makes banking easy from any touch-tone
telephone 24 hours a day by enabling customers to obtain various
information about their account with the bank and also perform
transfers between their accounts. The information consisting
of statements (such as details of last transactions) can be
faxed to the client calling from a fax machine. Standard menu
options provide for checking balances, inquire about specific
cheque, and obtain faxed copy of last specified transaction
additional options and menus can be added on demand.
The solution developed by us works with telephony cards such
as DIALOGIC from 2 ports to 30 ports and also with voice modems
appropriate for a small branch. This system can be integrated
with existing banking systems running on NT, UNIX or NOVELL
platforms.
The
voice prompts and menus are completely customizable and the
end users can add their prompts and options when ever appropriate.
System also supports fax on the same line without an outgoing
call. Telebanking node seamlessly integrates within the existing
banking network.
Hardware
requirements
Pentium III processor based PC with 64 MB RAM and around 10
MB disk space plus additional disk space for voice recording.
DIALOGIC telephony card or voice modem.
Software
requirements
Windows 9x, NT or Intel Solaris
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